Used Car Buyers Seek Repeal of CA Law
Consumer groups are now calling for a major repair or outright repeal of the Car Buyers Bill of Rights, which went into effect in July 2006. “It’s like the law doesn’t even exist,” consumer advocate Rosemary Shahans told me today, citing real problems with the law’s return option for lemons. Shahans is the president of CARS – Consumers for Auto Reliability and Safety.
Landmark Law?
The new law was supposed to give consumers peace of mind when buying a used car. They can purchase a “return option” giving them the right to bring back the car two days (and sometimes more) after the purchase – no questions asked. “It’s supposed to be like a no-fault divorce for your car,” Shahans says, but in reality she argues no one is really getting that protection. Why?
Shahan says many used car dealers are not telling the consumers about the “return option”, while others are charging more than the law allows. Under the law, the price is capped, based on a percentage of the price of the car (see web link below) but Shahan claims some dealers are quoting too high a price – and so consumers are rejecting the coverage that could protect them.
Capitol News Conference:
Consumers for Auto Reliability and Safety will be holding a news conference at the Capitol later this week, calling for a major overhaul of the Car Buyers Bill of Rights. We’re told several other consumer groups, including Consumers Union, Consumer Action and CALPIRG will also be there…We’ll keep you posted.